The new CAU outlined in two minutes

All user support areas have a new, more user-friendly Help Desk Centre (CAU)! It's so straight forward that it takes less than two minutes to explain how it works.

Student Academic Support

  • Admission
  • Enrolment
  • Scholarships and financial matters
  • Information concerning academic procedures
  • Information about courses
  • Studying abroad
  • Exchanges
  • Diploma
  • etc.

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Library and IT

  • Aula Global
  • Audiovisual production
  • Web services
  • Electronic Administration
  • Infrastructures and computing resources
  • How and where to find information
  • Scientific publication and output
  • e-Resources
  • Course Reserves
  • Requesting documents from other sites
  • etc.

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Institutional Communication and Promotion

  • Advertising/information campaigns
  • Campus Global
  • UPF Channel
  • Language Office
  • Graphic Services

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Campus Management Offices

  • Reservation and rental of spaces and equipment on the different campuses
  • Access to spaces with card or key
  • Event organization (eventum) 
  • etc.

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Documentum - Archives

  • Advice on the corporate document and archive management system
  • Documentation access procedure
  • Features and use of the Documentum system

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Eina - Infrastructure and Property

  • Telephones and fax machines
  • Repairs and maintenance
  • Furniture and equipment
  • Moving service
  • Cleaning service
  • Surveillance service
  • Keys
  • etc.

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Idiomes UPF

  • Information and registration details for language courses
  • Level tests
  • Language accreditation exams
  • Queries regarding credits, financial assistance, Minor in Plurilingualism etc.

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Budget and Treasury

  • Requests related with the accounting section’s invoice register, where they are processed, for accounting and tax purposes, and filed

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Personal Data Protection

  • Requests related to personal data protection

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Human Resources and Organization

  • Selection and recruitment
  • Employment history
  • Payroll, Income tax (IRPF) and Social Security
  • PAS Training
  • Occupational health
  • etc.

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SACU - Services for the university community

  • Culture
  • Sports
  • Student participation
  • Volunteer work
  • Other support services for the university community

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Projects, Studies and Quality Unit

  • Data and projects
  • Datawarehouse
  • UNEIX
  • Quality, surveys, reports, studies and analysis
  • AVALDO
  • Electronic administration

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UPF Alumni

  • Sign up to Alumni programme or update your profile and personal details.
  • Alumni user, password and email account
  • Alumni services
  • Jobs board
  • Graduation and graduation class photo

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